Refund & Cancellation Policy

Last updated: 21 October 2026

Applies to digital services

AK World primarily supplies digital and professional services. Physical-product shipping and physical returns generally do not apply to these services. If a particular order contains physical goods, its separate sale and delivery terms must be supplied before purchase.

Before work starts

A customer may request cancellation before work begins. We will review eligibility for a refund of payments received, less any disclosed and demonstrable non-refundable third-party costs already incurred for that order, where permitted by the agreement and applicable law. Any proposed deduction will be explained.

After work starts

Where work has begun, completed milestones, documented work already performed, and approved third-party expenses may be taken into account when assessing any refundable remaining balance. Refund eligibility depends on the agreed deliverables, project stage, applicable contract and law. We do not apply a blanket no-refund rule to all services.

Subscription cancellation

Customers may request cancellation of future subscription renewals using the cancellation method disclosed at purchase or by contacting us. A request to cancel future renewals does not itself reverse a previous charge. Refunds for any current or already-paid period will be evaluated according to the disclosed subscription terms, any service already provided and applicable law.

Where an approved payment provider is used for recurring payments, stopping a subscription and processing any approved refund may also require the provider's normal processing steps.

How to request a refund or cancellation

Email support@akworldservice.com with your order/invoice reference, service name, reason for the request and a safe way to contact you. Please do not include complete card details, CVV codes or passwords. We will review the circumstances and explain the decision and any permitted deductions.

Refund method and timing

Approved refunds will normally be returned through the original supported payment method or another verified arrangement where permitted. The time for funds to appear depends on the payment method, banking partners and the particular case; the expected timeline will be communicated when the refund is approved. Applicable statutory consumer rights remain unaffected.

Disputes and service issues

If work appears defective or different from the agreed scope, contact us promptly with details so that correction, revision or other remedies can be assessed before a refund decision is finalized.

Contact AK World

For questions or requests related to this policy, contact AK World at support@akworldservice.com | +92 323 9864302 | 6-2, Arcane Cowork, Block 2, Sector C-1, Ahmed Avenue, Lahore, Pakistan.